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Activating the Charter
The only bodies authorized to request the services of the Charter are the authorized users, who have been given the single confidential phone number. An authorized user is a civil protection, rescue, defense or security body from the country of a Charter member. Those eligible to become members of the Charter include space agencies and national or international space system operators. Further details are available in the Charter.
Sequence of Events
The following illustration depicts the sequence of events that occur once the Charter is activated. Beginning with the authorized user (bottom left), follow the sequence with your mouse for a brief description of each step, and click on any of the steps for more in-depth information.
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Authorized Users (AU) |
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They are the bodies authorized to request the services of the Charter
They are recognized to be the Charter Associated Bodies
They receive the single (ODO) phone number
They represent the civil protection, rescue, defense and security bodies of the country to which the Participating Agencies belong |
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Exceptionally, the Board may allow certain organizations with which the
Charter Parties and Partner Agencies have an interest to cooperate, or
'Cooperating Bodies', to request the Charter data. |
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On-Duty Operator (ODO) |
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Available 24h/day, 7 days/week
Receives calls requesting space data images and information
- Identifies the caller as being an AU
- Obtains and confirms with the AU the information required
- Transmits the information to the ECO (AU coordinates)
Contacts the ECO within an hour
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Emergency On-Call Officer (ECO)
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Available 24h/day, 7 days/week
Processes the information received from the ODO
- Verifies the validity of the disaster relief data request
- Identifies the most timely and appropriate satellite resource and prepares a draft plan
- Gets the Space Agency user's approval
- AAP (Archives / Acquisition plan)
Tasks the appropriate Space Agency
Submits request for new images or archives
Gathers all relevant information in the dossier
Transfers dossier to the Project Manager
Informs Space Agencies of the status of their space resources |
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Members (Space Agencies)
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Plan acquisitions according to request submitted by ECO
Resolve any conflicts and suggest alternate acquisitions if necessary
Program their respective space resources (satellites) to acquire the requested data over the area affected by the disaster
Not all of the space resources can provide relevant data for all types of disasters. Hence, not all of the space resources are necessarily tasked for each Charter request |
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Value Added Reseller
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Once the data is acquired, it is processed into images
VA further processes and interprets the data acquired over the area affected by the disaster and delivers the images to the End User
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Project Manager (PM) |
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Identified by Executive Secretariat when Charter is activated
Available during normal working hours
Ensures data is sent to the end user
Confirms accuracy of data sent to user
Ability to interpret data
Coordinates, when required, the delivery of value-added products and information
Completes dossier with a report submitted to the International Charter Executive Secretariat
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